Terms of Service

Last updated: October, 2025

Welcome to PillowTalks (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website https://pillowtalks.store (the “Site”) and any purchases or services offered through it.
By visiting our Site or purchasing from us, you agree to these Terms. Please read them carefully before using our website.

1. General Conditions

By agreeing to these Terms, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.
You may not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Content

All products on this Site are intended for personal use by consenting adults.
We make every effort to display accurate descriptions and images, but we cannot guarantee that your device’s display will perfectly represent product colors or textures.
We reserve the right to discontinue any product at any time or modify product descriptions and pricing without prior notice.

3. Pricing and Payments

All prices are listed in U.S. dollars (USD).
We accept major credit cards, PayPal, Apple Pay, and other methods displayed at checkout.
Prices and availability may change without notice.
You agree to provide current, complete, and accurate purchase and account information for all transactions.

4. Shipping

Orders are typically processed within 1–2 business days.
We currently ship within the United States only.
All packages are shipped discreetly, with no product names or branding on the exterior packaging.
Once shipped, PillowTalks is not responsible for delays or lost packages caused by the carrier.

5. Returns and Exchanges

For hygiene and safety reasons, all products are non-returnable and non-exchangeable, even if unused.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at info@pillowtalks.store with your order number and photos of the issue.
We will review and, if approved, provide a replacement or refund at our discretion.

6. Privacy and Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.
We value discretion and ensure that all customer data is handled securely and confidentially.

7. Accuracy, Completeness, and Timeliness of Information

We do our best to ensure that all information on this Site is accurate. However, we are not responsible if information made available on this Site is not accurate, complete, or current.
This Site may contain certain historical information which is provided for reference only.

8. Prohibited Uses

You are prohibited from using the Site or its content for:

any unlawful purpose;
soliciting others to perform unlawful acts;
violating any regulations, laws, or local ordinances;
infringing upon our intellectual property rights;
uploading or transmitting viruses or malicious code.

Violation of these Terms will result in an immediate termination of your access to our Site and services.

9. Limitation of Liability

PillowTalks shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of any product.
You agree that your use of our products and services is at your sole risk.

Our products are not intended to replace medical, psychological, or spiritual counseling. If you experience discomfort or uncertainty, please consult a qualified professional.

10. Indemnification

You agree to indemnify, defend, and hold harmless PillowTalks, its owners, and affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law principles.

12. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.
Your continued use of the Site following such changes constitutes acceptance of the revised Terms.

13. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 info@pillowtalks.store
📍 PillowTalks, Minnesota, USA