FAQ
💌 Do you offer discreet shipping?
Yes — absolutely. Every order from PillowTalks is packaged in a plain, unmarked box or padded envelope.
There are no logos, product names, or brand indicators on the outside, so your purchase remains completely private.
Only your name and shipping address appear on the label.
⏰ How long does shipping take?
Most orders are processed within 1–2 business days and delivered within 3–7 business days across the U.S.
You’ll receive a tracking number once your order ships.
We currently ship only within the United States.
🕊 Can I return or exchange an item?
For hygiene and safety reasons, all intimacy and personal products are non-returnable and non-exchangeable — even if unused.
If your item arrives damaged, defective, or incorrect, please get in touch with us within 7 days of delivery at info@pillowtalks.store and we’ll gladly make it right.
🧾 What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Shop Pay.
All transactions are encrypted and processed securely through trusted payment gateways.
🌿 Are your products safe to use?
All products in our store are carefully curated from trusted, high-quality manufacturers.
We select items made with body-safe materials and designed for comfort, wellness, and emotional connection.
💫 How can I contact you?
You can reach us anytime at info@pillowtalks.store or through our Contact Form.
We typically respond within 24–48 hours.
❤️ What makes PillowTalks different?
We focus on intimacy as an act of love — not performance.
Every product, guide, and practice we share is designed to help couples feel seen, connected, and cherished.
Faith-based, discreet, and deeply personal — that’s our promise.